Frequently Asked Questions2021-04-23T18:07:53+00:00
Does drugstore2door integrate with my PMS?2021-04-23T18:09:53+00:00

At this time it does not. However, we have enough experience with the platform and knowledge of pharmacy that we have developed specific workflows to ensure that the process does not take too much time away from you.

Can I customize the shipping and delivery fees?2021-04-23T18:10:00+00:00

Yes! We understand that each pharmacy will differ with the fees that they charge, so the fees easily adjustable.

How many orders can I expect per month?2021-04-23T18:10:06+00:00

This can vary based on the amount of effort put into the platform. Simple marketing techniques should get you a couple of orders per day, but… as we grow together and start introducing advanced marketing techniques the numbers will absolutely grow! This is just like anything else in business, the grass is green where it is watered 🙂

Are products automatically ordered from my wholesaler if not in stock in my store?2020-11-17T17:10:52+00:00

They are not… However, we ensure that all SKU numbers on our site match the SKU numbers within your wholesaler for simple cross-platform ordering. In addition, we provide you with order reporting and exportable data that makes the wholesale ordering process a breeze.

How am I notified if an order is placed on my site?2020-11-17T17:10:13+00:00

Great question! Order notifications are simply directed to the email(s) of your choice.

How does it integrate with my current website?2020-11-17T17:09:49+00:00

Integration with your current website is simple. It’s as easy as adding a “shop now” link, banner, and or image to your site which directs visitors to your drugstore2door co-branded website. Your “web guy” should be able to do this within minutes! Need help? No problem! Our staff is more than capable of assisting you with this task.

I have multiple stores, can I use this platform?2020-11-17T17:09:26+00:00

Yes you can! Actually there are two options… 1. The site does have multi-store functionality and the ability to manage orders for multiple stores in one website. Or, 2. You can simply request one partner site per store (this is useful if each store has a different name).

How does the pharmacy get paid?2020-11-17T17:09:02+00:00

Getting paid is simple, as deposits are initiated daily into the account of your choice via an EFT transaction. This is similar to any other credit card merchant account you have had experience with.

Can I upload products not associated with my wholesaler?2020-11-17T17:12:52+00:00
What wholesalers do you currently work with?2020-11-17T17:07:36+00:00

Currently our catalogs include: AmerisourceBergin, McKesson, Cardinal, and Value Drug. However, we are in numerous conversations with other wholesalers and expect more catalogs shortly! If you are working with a wholesaler not listed above, please contact us so that we can determine the ability to work with your primary or secondary wholesaler.

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